Shipping Policy

We currently ship only within India.
All orders are shipped via registered domestic courier partners or India Post (Speed Post).
We accept both prepaid and Cash on Delivery (COD) orders.
COD service may not be available in certain remote or restricted pin codes as determined by our logistics partners.

Customers must provide complete and accurate shipping information, including full name, address, pin code, and a valid contact number at the time of placing the order.
Please double-check your address and mobile number before confirming the order.
Silkbox is not liable for delays or delivery failures due to incorrect or incomplete shipping details provided by the customer.

If the product is in stock, it will be dispatched within 1–2 business days from our warehouse.
After dispatch, you will receive a confirmation email/SMS with the tracking ID to monitor the shipment.
Once your order is dispatched, you can track your consignment anytime by clicking on the ‘Track Order’ link available on our website.
In case a product is out of stock or unavailable, we will notify you via email, and the amount (if prepaid) will be refunded within 7-10 working days.

Deliveries are made from Monday to Saturday, 9:00 AM to 7:00 PM.
No deliveries are made on Sundays or public holidays.
The estimated delivery window is typically 6-7 business days, depending on the shipping location.

Silkbox guarantees timely dispatch from our warehouse within 1-2 business days.
However, we are not responsible for delays caused by courier partners or circumstances beyond our control (such as weather, strikes, or regional restrictions).
Your patience is appreciated in such cases, and our support team will assist you in tracking the shipment if needed.

We reserve the right to modify or update this Shipping Policy at any time without prior notice.
Any changes will be effective immediately upon being posted on this page.
Customers are advised to review the policy periodically for updates.

For any shipping-related queries or support, please write to us at
📧 care@silkboxstyles.in

Customer Care